Get Free Analysis &Suggestions from our experts
General Suggestions ...
- The staff especially the front-office executive should be polite, patience enough to handle guest requests.
- Creating pleasant atmosphere inside the campus, which increases guest's comfort.
- Staff behavior : When staff crosses the guest give a smile or say "Good Morning"/"Good Evening" regardless of time or number of times.
- The Front-Office executive should be more informative and should provide necessary information when ever requested by guest.
- Cleanness of the property will play a major role in your business performance.